Publication Library

Annual & Financial Reports
- Annual Report 2010-11
  
  Date added: 29.Sep.2011
  File size: 2.71MB
- Annual Report to Tenants 2010-11
  
  Date added: 17.Oct.2011
  File size: 764.51kb
- Financial Report 2010-11
  
  Date added: 29.Sep.2011
  File size: 519.85kb
Archive Reports
- Annual Report 2005-6
  
  Last updated: 29.Sep.2011
  File size: 1.45MB
- Annual Report 2006-7
  
  Last updated: 29.Sep.2011
  File size: 2.78MB
- Annual Report 2007-8
  
  Last updated: 29.Sep.2011
  File size: 2.07MB
- Annual Report 2008-9
  
  Last updated: 29.Sep.2011
  File size: 2.65MB
- Annual Report 2009-10
  
  Last updated: 29.Sep.2011
  File size: 1.92MB
- Annual Report to Tenants 2009-10
  
  Last updated: 29.Sep.2011
  File size: 1.85MB
- Annual Report to Tenants 2009-10 - KPMG Supporting Letter
  
  Date added: 30.Sep.2010
  File size: 416.19kb
- Audit Commission Report
  
  Last updated: 29.Sep.2011
  File size: 207.21kb
- Financial Report 2005-6
  
  Last updated: 29.Sep.2011
  File size: 394.31kb
- Financial Report 2006-7
  
  Last updated: 29.Sep.2011
  File size: 790.17kb
- Financial Report 2007-8
  
  Last updated: 29.Sep.2011
  File size: 626.78kb
- Financial Report 2008-9
  
  Last updated: 29.Sep.2011
  File size: 1.71MB
- Financial Report 2009-10
  
  Last updated: 29.Sep.2011
  File size: 292.68kb
- Local Offer
  
  Date added: 05.Apr.2011
  File size: 853.15kb
CBL
- CBL Introduction Leaflet
  
  Date added: 29.Jun.2009
  File size: 1.29MB
- Common Housing Allocation Scheme
  
  Last updated: 30.Jun.2009
  File size: 1.47MB
- Home4U Users Guide
  
  Last updated: 12.Aug.2011
  File size: 1.36MB
- NHHP Common Housing Register Application Form
  
  Date added: 08.Apr.2010
  File size: 283.76kb
Contact Us
- Baldock Area
  
  Last updated: 28.Oct.2011
  File size: 48.62kb
- Hitchin Area
  
  Last updated: 28.Oct.2011
  File size: 48.27kb
- Letchworth Area
  
  Last updated: 13.Aug.2010
  File size: 48.36kb
- Royston Area
  
  Last updated: 28.Oct.2011
  File size: 47.81kb
- St Albans Area
  
  Last updated: 26.Oct.2011
  File size: 43.37kb
Equality & Diversity
- NHH Single Equality Scheme June 2011
  
  Last updated: 19.Aug.2011
  File size: 164.43kb
Estate Services
- Block cleaning - Bittern Way
  
  Date added: 17.Nov.2008
  File size: 175.65kb
- Block cleaning - Ivel Court
  
  Date added: 17.Nov.2008
  File size: 31.41kb
- Block cleaning - Middlefield Court
  
  Date added: 17.Nov.2008
  File size: 194.02kb
- Block Cleaning Standards
  
  Date added: 17.Nov.2008
  File size: 335.52kb
- Estate Inspections 2012
  
  Last updated: 09.Jan.2012
  File size: 56.19kb
- Estate services standards
  
  Date added: 17.Nov.2008
  File size: 125.89kb
- Grounds Maintenance Service Standards
  
  Last updated: 08.Apr.2010
  File size: 132.15kb
- Mobile Estate Worker Routes
  
  Date added: 10.May.2011
  File size: 20.71kb
Fact Sheets
- ASB Your rights and responsibilities - Factsheet
  
  Date added: 26.Sep.2011
  File size: 389.86kb
- Asbestos - Factsheet
  
  Last updated: 26.Sep.2011
  File size: 35.85kb
- Domestic Violence Fact Sheet
  
  Date added: 12.May.2008
  File size: 28.22kb
- Repair Extra - Factsheet
  
  Last updated: 26.Sep.2011
  File size: 40.60kb
Housing Matters
- Issue 26 Spring 2010
  
  Last updated: 27.Apr.2010
  File size: 1.35MB
- Issue 27 Summer 2010
  
  Last updated: 15.Jul.2010
  File size: 3.08MB
- Issue 28 Autumn 2010
  
  Last updated: 19.Oct.2010
  File size: 1,014.32kb
- Issue 29 Winter 2010
  
  Date added: 23.Dec.2010
  File size: 3.21MB
- Issue 30 Spring 2011
  
  Date added: 11.Apr.2011
  File size: 1.75MB
- Issue 31 Summer 2011
  
  Last updated: 24.Jun.2011
  File size: 2.43MB
- Issue 32 Autumn 2011
  
  Date added: 24.Oct.2011
  File size: 2.79MB
- Issue 33 Winter 2011
  
  Date added: 29.Dec.2011
  File size: 2.92MB
Local Lettings Policies
- LLP - Bittern Way, Letchworth
  
  Last updated: 29.Nov.2011
  File size: 27.34kb
- LLP - Elmtree Avenue, Cockernhoe
  
  Last updated: 04.Mar.2011
  File size: 30.62kb
- LLP - Oakhill, Letchworth
  
  Last updated: 29.Nov.2011
  File size: 27.74kb
- LLP - Pelican Way, Letchworth
  
  Date added: 14.Feb.2011
  File size: 30.53kb
- LLP - Tomorrow's Garden City, Letchworth
  
  Date added: 07.Feb.2012
  File size: 30.62kb
- LLP - Western Way, Letchworth
  
  Date added: 14.Feb.2011
  File size: 25.23kb
- LLP - Westmill Estate, Hitchin
  
  Date added: 10.May.2011
  File size: 26.16kb
Media
- Green Team Video
  
  Date added: 27.Jul.2010
  File size: 13.75MB
NHH Leaflets
- Adaptations
  
  Last updated: 12.May.2008
  File size: 445.07kb
- Anti-Social Behaviour Policy & Procedure
  
  Last updated: 14.Jul.2011
  File size: 1.54MB
- Community Support Service
  
  Last updated: 20.Apr.2011
  File size: 782.54kb
- Controlling condensation and mould in your home
  
  Last updated: 02.Feb.2011
  File size: 1,001.27kb
- Ending your tenancy and vacating your property
  
  Last updated: 13.Oct.2011
  File size: 1,010.49kb
- Flexicare housing
  
  Date added: 20.Apr.2011
  File size: 1.15MB
- Former Landlord Consent
  
  Last updated: 25.Jun.2008
  File size: 183.05kb
- Getting Involved
  
  Date added: 27.Sep.2011
  File size: 386.62kb
- Home Content Insurance Policy
  
  Last updated: 02.Feb.2011
  File size: 330.56kb
- Home Ownership and Leasehold Management Services
  
  Last updated: 15.Jan.2010
  File size: 1.16MB
- Housing Repairs and Property Services
  
  Last updated: 16.Apr.2008
  File size: 444.75kb
- Insurance Prospectus
  
  Date added: 24.Apr.2008
  File size: 276.54kb
- Leaseholders Handbook
  
  Last updated: 10.Jul.2009
  File size: 513.50kb
- Managing your money
  
  Last updated: 17.May.2011
  File size: 789.75kb
- Neighbourhood and Tenancy Services
  
  Last updated: 15.Jan.2010
  File size: 1.47MB
- Protecting Adults from Abuse
  
  Last updated: 24.Apr.2007
  File size: 275.42kb
- Rent and Other Charges
  
  Last updated: 15.Jan.2010
  File size: 1.23MB
- Resident Involvement Statement
  
  Last updated: 10.Mar.2010
  File size: 2.00MB
- Respect
  
  Date added: 25.Feb.2008
  File size: 320.71kb
- Retirement living in sheltered housing
  
  Last updated: 17.Oct.2011
  File size: 1.50MB
- Save Energy - Save Money
  
  Date added: 09.Apr.2009
  File size: 1.50MB
- Sheltered Housing Schemes
  
  Last updated: 29.Sep.2011
  File size: 3.39MB
- Swap your home with a mutual exchange
  
  Last updated: 17.May.2011
  File size: 680.06kb
- Tackling Anti-Social Behaviour
  
  Last updated: 14.Jul.2011
  File size: 1.23MB
- Tenancy Handbook
  
  Last updated: 24.Apr.2008
  File size: 1.25MB
- Tenancy Support
  
  Date added: 02.Feb.2011
  File size: 711.41kb
- Tenant Inspection - Estates & Neighbourhoods
  
  Last updated: 22.Mar.2010
  File size: 1.30MB
- Tenants Under Occupation Scheme
  
  Last updated: 24.Apr.2008
  File size: 95.19kb
- Thinking of Buying Your Home
  
  Last updated: 24.Apr.2007
  File size: 662.66kb
- We Welcome Your Views - Compliments, Comments and Complaints
  
  Last updated: 19.Oct.2010
  File size: 1.13MB
- What to do when a tenant dies
  
  Date added: 17.May.2011
  File size: 709.12kb
- Your new home - Letting Standard
  
  Last updated: 17.May.2011
  File size: 609.41kb
NHH Leaflets - Easy Read Versions
- EASYREAD - We Welcome Your Views - Compliments, Comments and Complaints
  
  Last updated: 13.Jul.2011
  File size: 147.08kb
Privilege
- Application Form
  
  Last updated: 14.Jul.2011
  File size: 739.97kb
- Privilege Membership Pack
  
  Last updated: 04.Aug.2009
  File size: 1.92MB
- Privilege Scheme Framework (2007)
  
  Date added: 16.Jul.2010
  File size: 95.00kb
Procedures
- NHH Complaints Procedure
  
  Date added: 10.Oct.2011
  File size: 164.00kb
Repairs & Maintenance
- Handyman Services
  
  Last updated: 09.Apr.2009
  File size: 229.50kb
Repairs Service Standards
- Response Repairs Service Standard
  
  Date added: 09.May.2008
  File size: 2.83MB
- Voids Service Standard
  
  Date added: 09.May.2008
  File size: 1.10MB
Resident Involvement
- Resident Involvement Strategy
  
  Last updated: 25.Sep.2008
  File size: 77.00kb
Translation Documents
- Bengali - Home Ownership
  
  Date added: 29.Apr.2008
  File size: 70.17kb
- Bengali - Housing Repair Services
  
  Date added: 29.Apr.2008
  File size: 103.37kb
- Bengali - How to Complain
  
  Date added: 29.Apr.2008
  File size: 91.89kb
- Bengali - Neighbourhood & Tenacy Services
  
  Date added: 29.Apr.2008
  File size: 97.01kb
- Bengali - People with Disabilities
  
  Date added: 29.Apr.2008
  File size: 87.68kb
- Bengali - Rent & Other Charges
  
  Date added: 29.Apr.2008
  File size: 83.10kb
- Bengali - Temporary Accommodation
  
  Date added: 29.Apr.2008
  File size: 68.78kb
- Polish - Home Ownership
  
  Date added: 29.Apr.2008
  File size: 64.49kb
- Polish - Housing Repairs Service
  
  Date added: 29.Apr.2008
  File size: 77.94kb
- Polish - How to Complain
  
  Date added: 29.Apr.2008
  File size: 70.18kb
- Polish - Neighbourhood & Tenancy Services
  
  Date added: 29.Apr.2008
  File size: 92.00kb
- Polish - People with Disabilities
  
  Date added: 29.Apr.2008
  File size: 68.64kb
- Polish - Rent & Other Charges
  
  Date added: 29.Apr.2008
  File size: 69.69kb
- Polish - Temporary Accommodation
  
  Date added: 29.Apr.2008
  File size: 75.12kb
- Pumjabi - Neighbourhood & Tenancy Services
  
  Date added: 29.Apr.2008
  File size: 84.80kb
- Punjabi - Home Ownership
  
  Date added: 29.Apr.2008
  File size: 67.52kb
- Punjabi - Housing repairs Service
  
  Date added: 29.Apr.2008
  File size: 60.09kb
- Punjabi - How to Complain
  
  Date added: 29.Apr.2008
  File size: 53.48kb
- Punjabi - People with Disabilities
  
  Date added: 29.Apr.2008
  File size: 48.63kb
- Punjabi - Rents & Other Charges
  
  Date added: 29.Apr.2008
  File size: 81.16kb
- Punjabi - Temporary Accommodation
  
  Date added: 29.Apr.2008
  File size: 69.05kb
- Urdu - Home Ownership
  
  Date added: 29.Apr.2008
  File size: 76.59kb
- Urdu - Housing Repairs Service
  
  Date added: 29.Apr.2008
  File size: 93.67kb
- Urdu - How to Complain
  
  Date added: 29.Apr.2008
  File size: 88.85kb
- Urdu - Neighbourhood & Tenancy Services
  
  Date added: 29.Apr.2008
  File size: 84.01kb
- Urdu - People with Disabilities
  
  Date added: 29.Apr.2008
  File size: 74.83kb
- Urdu - Rent & Other Charges
  
  Date added: 29.Apr.2008
  File size: 72.55kb
- Urdu - Temporary Accommodation
  
  Date added: 29.Apr.2008
  File size: 56.43kb
Vacancies April 2011
- NSM Information about the Post
  
  Date added: 14.Apr.2011
  File size: 30.07kb
- NSM Information about the Post
  
  Date added: 19.Apr.2011
  File size: 43.02kb
- NSM Job Description
  
  Date added: 18.Apr.2011
  File size: 30.07kb
- NSM Person Specification
  
  Date added: 18.Apr.2011
  File size: 31.60kb
- NSM PS FINAL
  
  Date added: 20.Apr.2011
  File size: 43.01kb
Vacancies November 2011
- Information About the Post- HR Training and Development Administrator
  
  Last updated: 02.Nov.2011
  File size: 42.93kb
- JD Training and Development Administration
  
  Last updated: 02.Nov.2011
  File size: 28.72kb
- PS - Training and Development Administrator
  
  Last updated: 02.Nov.2011
  File size: 39.10kb