Publication Library

Annual Reports
- Annual Report 2005-6
  
  Last updated: 07.Nov.2007
  File size: 1.45MB
- Annual Report 2006-7
  
  Last updated: 07.Nov.2007
  File size: 2.78MB
- Annual Report 2007-8
  
  Date added: 02.Oct.2008
  File size: 2.07MB
- Annual Report 2008-9
  
  Last updated: 19.Nov.2009
  File size: 2.65MB
Audit Commission Report
- Audit Commission Report
  
  Date added: 03.Oct.2008
  File size: 207.21kb
CBL
- CBL Introduction Leaflet
  
  Date added: 29.Jun.2009
  File size: 1.29MB
- Common Housing Allocation Scheme
  
  Last updated: 30.Jun.2009
  File size: 1.47MB
- Home4U Users Guide
  
  Last updated: 30.Jun.2009
  File size: 1.36MB
- NHHP Common Housing Register Application Form
  
  Date added: 08.Apr.2010
  File size: 283.76kb
Contact Us
- How are we doing
  
  Last updated: 17.Apr.2008
  File size: 297.15kb
Development
- TGC 3
  
  Date added: 29.Mar.2010
  File size: 2.05MB
Equality & Diversity
- Disability Equality Scheme
  
  Date added: 02.Dec.2008
  File size: 114.26kb
- Disability Equality Scheme Review and Action Plan
  
  Last updated: 02.Feb.2010
  File size: 115.30kb
- Gender Equality Scheme
  
  Date added: 02.Dec.2008
  File size: 95.23kb
- Gender Equality Scheme Review and Action Plan
  
  Last updated: 02.Feb.2010
  File size: 96.46kb
Estate Services
- Block cleaning - Bittern Way
  
  Date added: 17.Nov.2008
  File size: 175.65kb
- Block cleaning - Ivel Court
  
  Date added: 17.Nov.2008
  File size: 31.41kb
- Block cleaning - Middlefield Court
  
  Date added: 17.Nov.2008
  File size: 194.02kb
- Block Cleaning Standards
  
  Date added: 17.Nov.2008
  File size: 335.52kb
- Estate services standards
  
  Date added: 17.Nov.2008
  File size: 125.89kb
- Estate Walkabout Timetable 2010
  
  Last updated: 16.Jun.2010
  File size: 44.53kb
- Grounds Maintenance Service Standards
  
  Last updated: 08.Apr.2010
  File size: 132.15kb
Fact Sheets
- Domestic Violence Fact Sheet
  
  Date added: 12.May.2008
  File size: 28.22kb
Financial Report
- Financial Report 2005-6
  
  Last updated: 07.Nov.2007
  File size: 394.31kb
- Financial Report 2006-7
  
  Last updated: 07.Nov.2007
  File size: 790.17kb
- Financial Report 2007-8
  
  Last updated: 19.Nov.2009
  File size: 626.78kb
- Financial Report 2008-9
  
  Last updated: 22.Feb.2010
  File size: 1.71MB
Housing Matters
- Issue 20 Autumn 2008
  
  Date added: 28.Oct.2008
  File size: 2.80MB
- Issue 21 Winter 2008
  
  Last updated: 19.Dec.2008
  File size: 3.54MB
- Issue 22 Spring 2009
  
  Last updated: 09.Apr.2009
  File size: 2.39MB
- Issue 23 Summer 2009
  
  Date added: 07.Jul.2009
  File size: 3.04MB
- Issue 24 Autumn 2009
  
  Last updated: 19.Nov.2009
  File size: 2.56MB
- Issue 25 Winter 2009
  
  Last updated: 24.Dec.2009
  File size: 3.81MB
- Issue 26 Spring 2010
  
  Last updated: 27.Apr.2010
  File size: 1.35MB
- Issue 27 Summer 2010
  
  Last updated: 15.Jul.2010
  File size: 3.08MB
HR Forms
- Equal Opps (pdf)
  
  Last updated: 25.Sep.2008
  File size: 32.77kb
- Equal Opps (word)
  
  Last updated: 25.Sep.2008
  File size: 42.50kb
Media
- Green Team Video
  
  Date added: 27.Jul.2010
  File size: 13.75MB
Neighbourhoods
- Common Housing Register Form
  
  Last updated: 02.Oct.2008
  File size: 872.55kb
NHH Leaflets
- A Guide To North Hertfordshire Homes
  
  Last updated: 24.Apr.2007
  File size: 512.51kb
- Adaptations
  
  Last updated: 12.May.2008
  File size: 445.07kb
- Anti-Social Behaviour Policy Statement
  
  Last updated: 19.Jan.2010
  File size: 181.10kb
- ASB Service Standards
  
  Date added: 09.Mar.2010
  File size: 202.16kb
- ASB Summary of Policy & Procedure
  
  Last updated: 16.Dec.2009
  File size: 453.52kb
- Community Support Service
  
  Last updated: 24.Apr.2007
  File size: 139.99kb
- Compensation for Improvement
  
  Date added: 24.Apr.2008
  File size: 105.40kb
- Damp & Condensation
  
  Date added: 12.May.2008
  File size: 662.16kb
- Dealing with Debt
  
  Last updated: 16.Oct.2007
  File size: 231.49kb
- Former Landlord Consent
  
  Last updated: 25.Jun.2008
  File size: 183.05kb
- Guide to our Services - in Multiple Languages
  
  Last updated: 24.Apr.2007
  File size: 1.56MB
- Have Your Say - Application Form
  
  Last updated: 15.Jan.2010
  File size: 171.03kb
- Have Your Say - Tenants' Panel Information Sheet
  
  Date added: 17.Apr.2008
  File size: 1.12MB
- Home Content Insurance Policy booklet
  
  Last updated: 25.Apr.2008
  File size: 259.05kb
- Home Ownership and Leasehold Management Services
  
  Last updated: 15.Jan.2010
  File size: 1.16MB
- HomeSwapper Leaflet
  
  Date added: 27.Feb.2008
  File size: 1.20MB
- Housing Repairs and Property Services
  
  Last updated: 16.Apr.2008
  File size: 444.75kb
- How are we doing - Complaints, Compliments & Comments
  
  Last updated: 03.Mar.2009
  File size: 297.15kb
- Insurance Prospectus
  
  Date added: 24.Apr.2008
  File size: 276.54kb
- Kitchen & Bathroom Refurbishment
  
  Date added: 24.Apr.2008
  File size: 356.42kb
- Leaseholders Handbook
  
  Last updated: 10.Jul.2009
  File size: 513.50kb
- Neighbourhood and Tenancy Services
  
  Last updated: 15.Jan.2010
  File size: 1.47MB
- Noisy Neighbours
  
  Last updated: 18.Apr.2008
  File size: 210.79kb
- Protecting Adults from Abuse
  
  Last updated: 24.Apr.2007
  File size: 275.42kb
- Rent and Other Charges
  
  Last updated: 15.Jan.2010
  File size: 1.23MB
- Resident Involvement
  
  Last updated: 17.Apr.2008
  File size: 915.90kb
- Resident Involvement Statement
  
  Last updated: 10.Mar.2010
  File size: 2.00MB
- Respect
  
  Date added: 25.Feb.2008
  File size: 320.71kb
- Right to Repair
  
  Date added: 24.Apr.2008
  File size: 78.63kb
- Save Energy - Save Money
  
  Date added: 09.Apr.2009
  File size: 1.50MB
- Services For People with Disabilities and Older People
  
  Last updated: 16.Apr.2008
  File size: 378.29kb
- Starting or Ending a Tenancy
  
  Date added: 12.May.2008
  File size: 470.18kb
- Supporting Witnessess
  
  Date added: 29.Feb.2008
  File size: 984.72kb
- Tackling Anti-Social Behaviour
  
  Last updated: 02.Apr.2008
  File size: 425.42kb
- Temporary Accommodation
  
  Date added: 28.Mar.2008
  File size: 309.29kb
- Tenancy Handbook
  
  Last updated: 24.Apr.2008
  File size: 1.25MB
- Tenant Inspection - Estates & Neighbourhoods
  
  Last updated: 22.Mar.2010
  File size: 1.30MB
- Tenants Under Occupation Scheme
  
  Last updated: 24.Apr.2008
  File size: 95.19kb
- Terminating Your Tenancy
  
  Last updated: 24.Apr.2008
  File size: 94.81kb
- The Right To Acquire
  
  Last updated: 24.Apr.2008
  File size: 2.07MB
- Thinking of Buying Your Home
  
  Last updated: 24.Apr.2007
  File size: 662.66kb
- What to do if a tenant dies
  
  Date added: 24.Apr.2008
  File size: 150.33kb
Performance Statistics
- 2008 Status Report
  
  Date added: 05.Sep.2008
  File size: 2.28MB
- Annual Performance Review Apr 03 - Mar 04
  
  Last updated: 17.Nov.2008
  File size: 270.38kb
- Annual Performance Review Apr 04 - Mar 05
  
  Last updated: 17.Nov.2008
  File size: 372.84kb
- Annual Performance Review Apr 06 - Mar 07
  
  Last updated: 17.Nov.2008
  File size: 450.41kb
- Annual Performance Review Apr 07 - Mar 08
  
  Date added: 30.May.2008
  File size: 228.30kb
- Customer Satisfaction Q1 0809
  
  Date added: 17.Nov.2008
  File size: 77.25kb
- First Quarter Performance for Year 2008/9
  
  Last updated: 09.Feb.2009
  File size: 531.47kb
- Performance Targets 08-09
  
  Date added: 30.May.2008
  File size: 56.43kb
- Second Quarter Performance for Year 2008/9
  
  Last updated: 09.Feb.2009
  File size: 346.72kb
- Third Quarter Performance for Year 2008/9
  
  Date added: 09.Feb.2009
  File size: 209.00kb
Planned Maintenance
- R15
  
  Date added: 12.Jun.2007
  File size: 54.78kb
Privilege
- Application Form 2009
  
  Last updated: 04.Aug.2009
  File size: 1.72MB
- Privilege Membership Pack
  
  Last updated: 04.Aug.2009
  File size: 1.92MB
- Privilege Scheme Framework (2007)
  
  Date added: 16.Jul.2010
  File size: 95.00kb
Repairs & Maintenance
- Handyman Services
  
  Last updated: 09.Apr.2009
  File size: 229.50kb
Repairs Service Standards
- Response Repairs Service Standard
  
  Date added: 09.May.2008
  File size: 2.83MB
- Voids Service Standard
  
  Date added: 09.May.2008
  File size: 1.10MB
Resident Involvement
- Resident Involvement Strategy
  
  Last updated: 25.Sep.2008
  File size: 77.00kb
Sheltered Housing
- Sheltered Housing Open Days 2010
  
  Date added: 27.Apr.2010
  File size: 250.09kb
Translation Documents
- Bengali - Home Ownership
  
  Date added: 29.Apr.2008
  File size: 70.17kb
- Bengali - Housing Repair Services
  
  Date added: 29.Apr.2008
  File size: 103.37kb
- Bengali - How to Complain
  
  Date added: 29.Apr.2008
  File size: 91.89kb
- Bengali - Neighbourhood & Tenacy Services
  
  Date added: 29.Apr.2008
  File size: 97.01kb
- Bengali - People with Disabilities
  
  Date added: 29.Apr.2008
  File size: 87.68kb
- Bengali - Rent & Other Charges
  
  Date added: 29.Apr.2008
  File size: 83.10kb
- Bengali - Temporary Accommodation
  
  Date added: 29.Apr.2008
  File size: 68.78kb
- Polish - Home Ownership
  
  Date added: 29.Apr.2008
  File size: 64.49kb
- Polish - Housing Repairs Service
  
  Date added: 29.Apr.2008
  File size: 77.94kb
- Polish - How to Complain
  
  Date added: 29.Apr.2008
  File size: 70.18kb
- Polish - Neighbourhood & Tenancy Services
  
  Date added: 29.Apr.2008
  File size: 92.00kb
- Polish - People with Disabilities
  
  Date added: 29.Apr.2008
  File size: 68.64kb
- Polish - Rent & Other Charges
  
  Date added: 29.Apr.2008
  File size: 69.69kb
- Polish - Temporary Accommodation
  
  Date added: 29.Apr.2008
  File size: 75.12kb
- Pumjabi - Neighbourhood & Tenancy Services
  
  Date added: 29.Apr.2008
  File size: 84.80kb
- Punjabi - Home Ownership
  
  Date added: 29.Apr.2008
  File size: 67.52kb
- Punjabi - Housing repairs Service
  
  Date added: 29.Apr.2008
  File size: 60.09kb
- Punjabi - How to Complain
  
  Date added: 29.Apr.2008
  File size: 53.48kb
- Punjabi - People with Disabilities
  
  Date added: 29.Apr.2008
  File size: 48.63kb
- Punjabi - Rents & Other Charges
  
  Date added: 29.Apr.2008
  File size: 81.16kb
- Punjabi - Temporary Accommodation
  
  Date added: 29.Apr.2008
  File size: 69.05kb
- Urdu - Home Ownership
  
  Date added: 29.Apr.2008
  File size: 76.59kb
- Urdu - Housing Repairs Service
  
  Date added: 29.Apr.2008
  File size: 93.67kb
- Urdu - How to Complain
  
  Date added: 29.Apr.2008
  File size: 88.85kb
- Urdu - Neighbourhood & Tenancy Services
  
  Date added: 29.Apr.2008
  File size: 84.01kb
- Urdu - People with Disabilities
  
  Date added: 29.Apr.2008
  File size: 74.83kb
- Urdu - Rent & Other Charges
  
  Date added: 29.Apr.2008
  File size: 72.55kb
- Urdu - Temporary Accommodation
  
  Date added: 29.Apr.2008
  File size: 56.43kb
Vacancies
- About North Hertfordshire Homes
  
  Date added: 23.Oct.2007
  File size: 525.00kb
- Application Form (pdf)
  
  Last updated: 25.Sep.2008
  File size: 54.52kb
Vacancies - April 2010
- Application letter - Neighbourhood Support Officer
  
  Date added: 27.Apr.2010
  File size: 447.62kb
- Information about the Post - Neighbourhood Support Officer
  
  Date added: 27.Apr.2010
  File size: 42.95kb
- JD - Neighbourhood Support Officer
  
  Date added: 27.Apr.2010
  File size: 29.12kb
- PS - Neighbourhood Support Officer
  
  Date added: 27.Apr.2010
  File size: 45.37kb
Vacancies - February 2010
- About North Hertfordshire Homes
  
  Date added: 01.Mar.2010
  File size: 32.57kb
- Application letter - Director of Finance
  
  Date added: 18.Feb.2010
  File size: 23.91kb
- Information about the Post - Director of Finance
  
  Date added: 18.Feb.2010
  File size: 43.34kb
- JD - Director of Finance
  
  Date added: 18.Feb.2010
  File size: 34.91kb
- PS - Director of Finance
  
  Date added: 18.Feb.2010
  File size: 39.68kb
Vacancies - January 2010
- Information about the Post - Neighbourhood Manager
  
  Date added: 12.Jan.2010
  File size: 43.96kb
- Neighbourhood Manager - JD
  
  Date added: 12.Jan.2010
  File size: 30.21kb
- PS - Neighbourhood Manager
  
  Date added: 12.Jan.2010
  File size: 44.37kb
Vacancies - June 2010
- Home Helper - Info about the Post
  
  Date added: 15.Jun.2010
  File size: 42.73kb
Vacancies - March 2010
- About North Hertfordshire Homes
  
  Date added: 04.Mar.2010
  File size: 905.50kb
- Neighbourhood Officer - Application letter
  
  Date added: 04.Mar.2010
  File size: 14.21kb
- Neighbourhood Officer - Information about the Post
  
  Date added: 04.Mar.2010
  File size: 43.24kb
- Neighbourhood Officer - JD
  
  Date added: 04.Mar.2010
  File size: 27.27kb
- Neighbourhood Officer - PS
  
  Date added: 04.Mar.2010
  File size: 39.65kb
- PA to Chief Executive - Application letter
  
  Date added: 10.Mar.2010
  File size: 14.11kb
- PA to Chief Executive - JD
  
  Date added: 10.Mar.2010
  File size: 24.20kb
- PA to Chief Executive - PS
  
  Date added: 10.Mar.2010
  File size: 38.76kb
Vacancies - November
- Casual Community Support Officer - Information about the Post
  
  Date added: 16.Nov.2009
  File size: 33.93kb
- Casual Community Support Officer - JD
  
  Date added: 16.Nov.2009
  File size: 19.69kb
- Casual Community Support Officer - PS
  
  Date added: 16.Nov.2009
  File size: 31.73kb
Vacancies - October 2009
- Neighbourhood Officer - Information about the Post
  
  Date added: 01.Oct.2009
  File size: 36.81kb
- Neighbourhood Officer - JD
  
  Date added: 01.Oct.2009
  File size: 16.92kb
- Neighbourhood Officer - PS
  
  Date added: 29.Sep.2009
  File size: 29.06kb
Vacancies - September 2009
- Choice Based Lettings Officer - Information about the Post
  
  Date added: 22.Sep.2009
  File size: 36.02kb
- Choice Based Lettings Officer - Job Description
  
  Date added: 22.Sep.2009
  File size: 23.68kb
- Choice Based Lettings Officer - Person Specification
  
  Date added: 22.Sep.2009
  File size: 29.33kb
- Customer Service Officer (Floating) - Person Specification
  
  Date added: 22.Sep.2009
  File size: 21.29kb
- Customer Service Officer - Information about the Post
  
  Date added: 22.Sep.2009
  File size: 38.48kb
- Customer Service Officer - Job Description
  
  Date added: 22.Sep.2009
  File size: 18.67kb
- Customer Service Officer - Person Specification
  
  Date added: 22.Sep.2009
  File size: 34.72kb
- Meter Reader - Information about the Post
  
  Date added: 22.Sep.2009
  File size: 35.22kb
- Meter Reader - Job Description
  
  Date added: 22.Sep.2009
  File size: 33.87kb
- Meter Reader - Person Specification
  
  Date added: 22.Sep.2009
  File size: 30.43kb
- Neighbourhood Manager - Information about the Post
  
  Date added: 22.Sep.2009
  File size: 36.90kb
- Neighbourhood Manager - Job Description
  
  Date added: 22.Sep.2009
  File size: 19.85kb
- Neighbourhood Manager - Person Specification
  
  Date added: 22.Sep.2009
  File size: 34.19kb